Frequently Asked Questions
Everything you need to know about shopping with INVICTUS.
What are your standard shipping times and costs?
We offer standard shipping across all regions, typically delivering within 3-5 business days. Shipping is free on all orders over $75, while a flat rate applies to smaller orders.
What is the return policy for INVICTUS products?
We provide a 30-day return window for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products covered by a warranty?
Yes, all INVICTUS products come with a standard 12-month manufacturer warranty against defects in materials or workmanship to ensure the highest quality standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat.